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Patients download MAI at discharge. The 20-hour guided recovery program begins immediately — structured, CBT-based, and personalized.
MAI conducts periodic check-ins. At-risk responses trigger instant alerts to your staff. The Therapist Copilot continuously summarizes patient progress for clinical review.
When a patient needs a higher level of support, MAI facilitates referral directly back to your facility — keeping your alumni pipeline warm and your census strong.




"I never expected a phone app to be part of my recovery story. But MAI was there at 2am when I needed something — and nobody else was awake. It kept me grounded when I felt like everything was slipping."
"I went through treatment twice before I found MAI. The check-ins kept me accountable in a way that didn't feel like being watched. It felt like being cared about."
"My counselor could see what I'd been going through between our sessions. It changed the whole conversation. We stopped playing catch-up and actually started making progress."
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Absolutely. That’s the whole point of the demo call — it’s a conversation, not a pitch. You’ll speak directly with MAI’s CEO, who will listen first and answer everything honestly. No obligation, no pressure, no follow-up harassment if it’s not the right fit.
Implementation is designed to be fast. There’s no complex EHR integration required to get started. Most centers are able to begin offering MAI to patients within days of signing. We’ll walk through the exact timeline during your demo.
MAI is licensed on a per-patient basis, giving you full control over cost as your program scales. Pricing is transparent — we’ll provide a clear per-license cost and full program proposal during your demo call. No hidden setup fees or surprise SaaS tiers.
Yes. MAI’s CBT-based framework is designed to support the complexity of co-occurring disorders. The platform’s adaptive AI responds to the patient’s reported experience — not a one-size template — making it appropriate for patients navigating both addiction and underlying mental health conditions.
MAI is built with HIPAA-conscious architecture. Our B2B licensing structure means patient data handling is defined by your center’s relationship with patients. We provide a Business Associate Agreement (BAA) and full compliance documentation. Your IT and compliance team can join the technical review portion of the demo.
MAI is built with HIPAA-conscious architecture. Our B2B licensing structure means patient data handling is defined by your center’s relationship with patients. We provide a Business Associate Agreement (BAA) and full compliance documentation. Your IT and compliance team can join the technical review portion of the demo.
No. MAI is explicitly designed as an augmentation tool — it extends your clinical team’s reach without replacing it. The Therapist Copilot delivers session prep summaries so your clinicians arrive more informed, not replaced. Staff have responded positively because MAI reduces their administrative load, not their purpose.
We’re in the early stages of formalizing treatment center case studies as our partnerships deepen. Our current validated data comes from beta participants and institutional partners. We’re happy to share what we have — and to discuss building a co-authored case study with your center as part of a pilot agreement.
MAI currently supports English and Spanish, with additional language support available. Multilingual capability is especially relevant for treatment centers serving diverse patient populations.
MAI Support’s leadership brings decades of operational and financial discipline from public company CFO roles alongside deep technology credibility. We are built to scale — and our early institutional partnerships demonstrate that. We’re happy to discuss platform stability, data exit protocols, and contractual protections during our call.
